Return and Refund Policy
Return and Refund Policy
At Times Ayurveda, we are committed to providing high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we’re here to help.
Return Policy
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Eligibility:
- Items are eligible for return only if they are unused, unopened, and in their original packaging.
- Returns must be initiated within 7-14 days of receiving the product.
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Non-Returnable Items:
- Products that have been opened or used.
- Items purchased during sales or promotional events.
- Custom or personalized items.
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Return Process:
- Email us at info@timesayurveda.com with your order details and reason for return.
- Once approved, you’ll receive instructions on how to return the product.
- Customers are responsible for return shipping charges unless the product is defective or an error occurred on our part.
Refund Policy
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Refunds:
- Refunds are processed after receiving and inspecting the returned product.
- If approved, the refund will be credited to your original payment method within 5-7 business days.
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Partial Refunds:
- Partial refunds may be issued for products that are damaged due to misuse or not in their original condition.
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Exceptions:
- No refunds or returns for digital or downloadable products.
Damaged or Incorrect Products
- If you receive a damaged or incorrect product, notify us within 48 hours of delivery. We will arrange for a replacement or full refund, including shipping costs.
Contact Us
For any queries or assistance regarding returns or refunds, please contact us at:
- Email: info@timesayurveda.com
- Phone: +91 95179 76697
Thank you for shopping with us at Times Ayurveda
